Can the same thing be said for first impressions when you aren’t working face to face with a potential customer? I think so.
In the world of exporting, one of the best ways to make a positive, lasting first impression is to provide a proforma invoice for your prospective buyers. When it comes down to it, the proforma invoice really is the first impression you will make on your buyers, so it’s pivotal to make your buyer’s experience a pleasant one.
In most cases, the proforma invoice will be the first export document you create. When a potential buyer expresses interest in your product, they will send a letter of inquiry outlining the terms of their interest along with a request for an informal or formal quote. That request is your cue to create a proforma invoice.
The proforma invoice acts like a quote and looks like a commercial invoice. It can be used to arrange a letter of credit to pay for the goods or, if needed, to arrange financing for the purchase. If the proforma invoice is done correctly and results in an order, the final commercial invoice will closely resemble the proforma invoice. That means all of the costs included in the quotation are firm and are not allowed to vary more than a letter of credit allows, if that is how the payment is arranged.
Certain countries may require a proforma invoice if they tightly control their currency exchange rate, require an import permit, or protect local industry by placing import quotas on certain types of goods.
A typical proforma invoice will include at least the following:
An international proforma invoice will be more detailed than a domestic quotation, and should include the following 12 items:
In addition, the document should be clearly marked as a Proforma Invoice and include two statements:
After you send the prospective buyer the proforma invoice, the rest of the sales process is set in motion. The buyer will have the option to purchase, negotiate the terms, or not follow through on the sale. Because the export proforma invoice is not used for payment purposes, if the potential customer decides to purchase your goods based on the provided quote, they will secure payment, by opening a letter of credit or otherwise, and begin the process of paying you for your goods.
The proforma invoice is your first, most influential chance to making a lasting impression, so there’s no room for error. Download a free PDF version of our proforma invoice, and you can be sure you’re including all of the necessary information.
This article was first published in April 2015 and has been updated to include current information, links and formatting.